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| Power | Beeps | Error | Online | BK | C | M | Y | Ink | Env | Error Condition | Solution |
| On | OFF | ON | Ready | ||||||||
| On | 2 | On | Paper jam or out of paper | Add paper or remove the paper jam and press ONLINE to continue | |||||||
| On | 2 | Blink | Blink | WASTE INK warning | You can continue printing by pressing ONLINE however the printer is due for service | ||||||
| On | 2 | Blink | Blink | INK OUT - The printer is out of INK , Note any combination of BK, C, M or Y may blink | Replace or check the ink cartridges that have BLINKING lights - BK = Black, C = CYAN, M = Magenta, Y = Yellow | ||||||
| On | 3 | Blink | On | This indicates Carriage Error (Printhead movement) | See notes below on Encoder Errors. If that doesn't work, printer requires a service | ||||||
| On | 3 | Blink | On | Home Position Error (Printhead movement) | Requires Service | ||||||
| On | 3 | Blink | On | On | Encoder Error (Printhead movement) | See notes below on Encoder Errors. If that doesn't work, printer requires a service | |||||
| On | 3 | Blink | On | Paper Feed Motor Error | Requires Service | ||||||
| On | 3 | Blink | On | On | Auto Sheet Feeder Home Position Error | Requires Service | |||||
| On | 3 | Blink | On | On | Internal Temperature Error | Requires Service | |||||
| On | 3 | Blink | On | WASTE INK is Full | Requires Service | ||||||
| On | 3 | Blink | On | On | This indicates EEPROM Error | Requires Service | |||||
| On | 3 | Blink | ON | ROM Error | Requires Service | ||||||
| On | 3 | Blink | On | On | RAM Error | Requires Service | |||||
| On | 3 | Blink | On | On | Gate Array Error | Requires Service | |||||
| On | 3 | Blink | On | On | On | Ink Detection | See Notes for Recalibration Method | ||||
| On | 3 | Blink | PrintHead Error | Requires Service, Possibly remove printhead and reinstall may resolve problem. Any combination of BK,C,M,Y may be be blinking |
1: Unplug Power Cord
2: Hold POWER and FF and Print Mode buttons
3: Plug in Power Cord
4: Release after the beeps
If you receive an encoder error, try the following,